NTISthis.com

Evidence Guide: CHCCSM015 - Undertake case management in a child protection framework

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCCSM015 - Undertake case management in a child protection framework

What evidence can you provide to prove your understanding of each of the following citeria?

Establish child or young person’s need and level of risk.

  1. Work with the child or young person to identify needs and risks in accordance with legislative and organisational policies and procedures.
  2. Develop written case management plan to reflect the child or young person’s needs.
  3. Clearly explain the worker’s role and purpose to the child or young person.
  4. Identify, assess and prioritise information relevant to the child or young person’s circumstances.
  5. Work with the child or young person using a person-centred strengths-based approach.
  6. Provide information to the child or young person, their families, carers, or others identified by the child or young person regarding the intervention process, their rights of appeal and how to use avenues for complaint.
Work with the child or young person to identify needs and risks in accordance with legislative and organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop written case management plan to reflect the child or young person’s needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clearly explain the worker’s role and purpose to the child or young person.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, assess and prioritise information relevant to the child or young person’s circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with the child or young person using a person-centred strengths-based approach.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information to the child or young person, their families, carers, or others identified by the child or young person regarding the intervention process, their rights of appeal and how to use avenues for complaint.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a case management plan.

  1. Identify and support harm minimisation strategies to increase the safety of children and young people.
  2. Work in a person-centred framework, with a strengths-based focus when developing a case management plan.
  3. Negotiate and integrate case management plan goals, actions and cultural considerations and timelines.
  4. Define roles, responsibilities and accountabilities for child or young person, stakeholders, workers and service providers.
  5. Explore and develop contingency plans.
  6. Establish communication, review and evaluation systems.
  7. Document case management plan and distribute to all parties.
Identify and support harm minimisation strategies to increase the safety of children and young people.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work in a person-centred framework, with a strengths-based focus when developing a case management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate and integrate case management plan goals, actions and cultural considerations and timelines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define roles, responsibilities and accountabilities for child or young person, stakeholders, workers and service providers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore and develop contingency plans.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish communication, review and evaluation systems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document case management plan and distribute to all parties.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement case management plan.

  1. Implement practical framework, including using strengths-based practices, to support child or young person.
  2. Utilise established communication processes and protocols to make referrals.
  3. Develop case management plans with external service providers and agree on time and resource constraints.
  4. Work within agreed time frames with all parties to review the case management plan.
  5. Record information that is factual and detailed pertaining to the developed case management plan.
Implement practical framework, including using strengths-based practices, to support child or young person.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Utilise established communication processes and protocols to make referrals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop case management plans with external service providers and agree on time and resource constraints.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work within agreed time frames with all parties to review the case management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record information that is factual and detailed pertaining to the developed case management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish review and evaluation systems.

  1. Work with the child or young person, service providers and parties involved on agreed evaluation of the case management plan according to organisational policies and procedures.
  2. Review and document the goals agreed to in the case management plan with all parties involved.
  3. Review the case management plan and work with the child or young person on identified needs that require ongoing support and possible intervention.
  4. Work in collaboration with all parties on agreed goals and implementation strategies during the review of the case management plan.
  5. Complete all relevant reporting procedures in accordance with organisational policy and procedures.
  6. Consult with supervisor at key decision-making points.
Work with the child or young person, service providers and parties involved on agreed evaluation of the case management plan according to organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and document the goals agreed to in the case management plan with all parties involved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the case management plan and work with the child or young person on identified needs that require ongoing support and possible intervention.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work in collaboration with all parties on agreed goals and implementation strategies during the review of the case management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete all relevant reporting procedures in accordance with organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with supervisor at key decision-making points.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with agencies to meet the child or young person’s needs.

  1. Identify service providers to be involved with the agreement of the child or young person.
  2. Access inter-agency protocols and guidelines and integrate into case management plan.
  3. Clarify the nature of advocacy and support required by the child or young person.
  4. Discuss with the child or young person all representations made on their behalf to the service provider.
  5. Ensure all information is maintained according to organisational policies and procedures for privacy and confidentiality.
  6. Work in collaboration with all parties to support and evaluate the child or young person’s case management plan, services and achieved goals.
Identify service providers to be involved with the agreement of the child or young person.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access inter-agency protocols and guidelines and integrate into case management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify the nature of advocacy and support required by the child or young person.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss with the child or young person all representations made on their behalf to the service provider.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure all information is maintained according to organisational policies and procedures for privacy and confidentiality.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work in collaboration with all parties to support and evaluate the child or young person’s case management plan, services and achieved goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake case closure.

  1. Review achievements of case management plan goals against the measurable outcomes and document, including engaging the child or young person in reflection on the outcomes.
  2. Identify reasons for case closures and arrange case closure with all parties involved, in accordance with organisational policies and procedures.
Review achievements of case management plan goals against the measurable outcomes and document, including engaging the child or young person in reflection on the outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify reasons for case closures and arrange case closure with all parties involved, in accordance with organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge